Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
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Software solutions designed to streamline and automate various aspects of short-term rental management, including booking management, guest communication, cleaning and maintenance scheduling,…
Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and…
A check-in process where the host physically greets the guest at the property, providing a personal touch and opportunity to answer questions…
Specific cleaning and sanitation procedures implemented in response to health concerns like pandemics, often exceeding standard cleaning practices.