Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
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Offering guests a range of check-in times or options beyond the standard time, such as self-check-in or late arrival.
A booking feature that allows guests to reserve a property immediately without requiring manual approval from the host, streamlining the booking process…
A common abbreviation used in short-term rental listings to indicate that the property is suitable for accommodating two guests comfortably.
A booking policy that imposes stricter terms and conditions for cancellations, typically resulting in higher penalties for guests.