Content created by guests who have stayed at a short-term rental, such as reviews, ratings, photos, and videos, often considered more authentic and influential than host-generated content.
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The process of verifying a guest’s identity and background information to mitigate risks associated with unauthorized bookings or potential property damage.
Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
A brief assessment conducted after each guest checkout to identify any immediate cleaning, maintenance, or restocking needs before the next booking.
A charming term used to describe a short-term rental property’s kitchen that is fully equipped and homey, often featuring traditional decor and…