Relating to short-term rentals, UX encompasses all aspects of the guest’s interaction with the property listing, booking process, stay, and post-stay communication, aiming for a positive and seamless experience.
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The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to…
A property listing that lacks unique selling points and fails to stand out from the competition. Generic listings often result in lower…
Strategies and techniques used by hosts to encourage guests to leave favorable reviews on platforms like Airbnb and VRBO.
The terms and conditions that dictate the refund amount a guest is entitled to if they cancel their booking. Policies range from…