Methods for granting guests access to the short-term rental, such as keyless entry systems, lockboxes, or on-site staff.
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Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.
Using natural language processing to determine the overall sentiment (positive, negative, neutral) expressed in guest reviews.
A reservation made outside of the Airbnb or VRBO platforms, potentially through direct contact with the host or a property manager’s website.
In the context of short-term rental management, breakage refers to revenue lost due to cancellations, guest no-shows, or other unforeseen circumstances.