The maximum horizontal distance a tsunami wave travels inland from the shoreline.
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The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
An employment arrangement where two individuals share the responsibilities and hours of a single full-time position in a short-term rental business, such…
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.