Automated messages sent to guests at specific points in their journey, such as booking confirmation or check-out instructions.
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A Greek word that refers to the three levels of household, family, and property, often used in discussions of hospitality and the…
A direct marketing strategy that involves sending out promotional emails to a large list of subscribers. Hosts can use eblast marketing to…
A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
How often a short-term rental property is cleaned between guest stays, typically ranging from after every guest to once a week or…