Pre-written messages used by hosts to efficiently respond to common guest inquiries or situations, while maintaining a personalized and professional tone.
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An instant messaging platform within Facebook, often used by short-term rental hosts to communicate with potential and existing guests in real-time.
Reservations made for a short-term rental on the same day as the check-in date. This often requires flexible hosts and efficient turnover…
The amount of time between when a guest makes a reservation and the actual check-in date. Understanding booking lead time helps hosts…
A set of guidelines and expectations communicated to guests before booking to ensure a safe and respectful environment for both guests and…