The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive interactions.
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Being responsive, clear, and helpful in all communication with guests, from inquiries to post-stay feedback.
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
Individuals working remotely or on temporary assignments who often utilize short-term rentals as flexible and convenient accommodation options.
Refers to a short-term rental property situated on a main or central road or axis, often providing convenient access to transportation, attractions,…