A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants for guest communication and support.
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A strategic gap intentionally left in the booking calendar to accommodate unforeseen circumstances, such as last-minute cancellations or cleaning delays.
Managing and optimizing a rental property’s Google My Business listing to improve visibility in local search results and attract more bookings.
A badge or status on platforms like Airbnb that indicates a host has completed a verification process, typically involving providing identification and…
A comprehensive document provided to guests upon booking or arrival, containing information about the property, local area, and house rules.