A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a percentage of the booking amount.
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Additional services offered to enhance the guest experience, such as arranging transportation, booking local tours, or providing personalized recommendations.
Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.
Platforms or tools that allow hosts to schedule and automate guest communications, such as booking confirmations, check-in instructions, and post-stay messages.
The process of verifying the identity of guests booking a short-term rental to enhance security and prevent fraudulent bookings.