The process of verifying the identity and assessing the risk of potential guests before confirming a booking. This may involve background checks, reviews from previous hosts, and ID verification.
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The use of technology to automate tasks like booking management, communication, and guest access, improving efficiency.
A metric used to track the average number of nights guests stay in a short-term rental, providing insights into booking patterns and…
A term for a host who leverages their local knowledge and connections to provide guests with authentic experiences and personalized recommendations.
Actively monitoring and responding to guest reviews, using feedback to improve the rental experience and address any issues promptly.