The use of technology to automate tasks in short-term rental management, such as messaging, cleaning scheduling, and guest check-in.
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A digital equivalent of a handwritten signature used to sign rental agreements and other legal documents electronically.
The fundamental amenities and supplies that guests expect in a short-term rental, such as toiletries, linens, towels, basic kitchenware, and cleaning products.
A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.
The highest possible rating a guest can give a short-term rental property and host on platforms like Airbnb and VRBO.