Offering reduced rates for bookings made within a specific time frame, like early bird discounts or last-minute deals.
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A document provided to guests upon arrival that outlines helpful information about the property, local area, and house rules.
The process of guests reserving a short-term rental directly through the host’s website or personal channels, bypassing third-party platforms and their associated…
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
The use of software and technology to automate tasks and communication with guests after they book a short-term rental, such as sending…