The average cost incurred to acquire a new guest, including marketing, advertising, and other expenses, used to measure marketing effectiveness.
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Clear and timely communication between hosts and guests, fostering positive relationships and addressing inquiries promptly.
Providing access to streaming services like Netflix, Hulu, or Amazon Prime Video for guest entertainment within a short-term rental property.
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.