The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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A dedicated area on a short-term rental listing where potential guests can ask the host specific questions about the property, amenities, or…
Specialized software designed to help manage various aspects of short-term rentals, encompassing tasks like booking management, guest communication, and financial reporting.
The attractiveness of a property’s exterior, including the front yard, landscaping, and overall curb appeal. Important for attracting short-term rental guests.
A legally binding contract that creates a confidential relationship between parties, typically used to protect sensitive information shared during business negotiations or…