The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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A type of credit card fraud where criminals use devices to steal card information during the booking process, posing a risk to…
The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use,…
Short-term rental accommodations available in Ft. Myers Beach, Florida, a popular destination for its white-sand beaches, fishing, and family-friendly atmosphere.
Websites created by short-term rental owners or managers to allow guests to book directly, bypassing third-party platforms and their associated fees.