Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
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A comprehensive plan for setting rental rates based on factors like demand, seasonality, competition, and property amenities to maximize occupancy and revenue.
A marketing term used to highlight the experience of living like a local while staying in a short-term rental, immersing oneself in…
Measures taken to protect sensitive guest information, such as names, addresses, and payment details, from unauthorized access, disclosure, or theft.
Using natural language processing to determine the overall sentiment (positive, negative, neutral) expressed in guest reviews.