The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.
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The importance of open and honest communication, accurate property descriptions, and fair pricing practices in fostering trust with potential guests.
Past occupancy data for a specific short-term rental property or market, used to analyze trends and forecast future demand.
The process of enhancing various aspects of the guest journey, from booking to checkout, to provide a positive and memorable experience.
When a short-term rental property does not have in-unit laundry facilities, but guests have access to a shared or paid laundry facility…