The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future bookings.
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Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
Using language and highlighting features in property descriptions that resonate with the specific interests and motivations of the defined target market.
Platforms like Uber Eats, DoorDash, and Grubhub that allow guests to order meals from local restaurants and have them delivered directly to…
Recurring patterns and shifts in the short-term rental market, such as peak travel seasons, emerging destinations, and evolving guest preferences.