The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future bookings.
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The broader sector encompassing businesses that provide lodging, food and beverage, and other services to travelers, including short-term rentals.
A reservation made directly through a host’s website or booking platform, bypassing third-party listing sites like Airbnb or VRBO. Direct bookings can…
A refundable amount collected from guests before their stay to cover potential damages to the property. It is typically managed through the…
The responsibility of the host to address any necessary repairs or maintenance issues that arise during a guest’s stay, ensuring a comfortable…