Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
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Providing a guest experience tailored to individual preferences and needs, similar to the personalized service offered by a close acquaintance.
The total number of reviews received by a short-term rental listing across all platforms, providing insights into the property’s overall reputation and…
Using a smartphone app or website to access a short-term rental, often through digital keys or codes.
A learning opportunity where an individual interested in short-term rental management observes and learns from experienced hosts or property managers to gain…