An automated process that sends guests a confirmation email with booking details, payment information, and check-in instructions upon successful reservation on platforms like Airbnb and VRBO.
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The number of consecutive nights a guest books and stays at a short-term rental property.
The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…
A hypothetical term emphasizing the importance of intelligent and effective communication with guests. Prompt responses, personalized messages, and anticipating guest needs are…
A semi-fictional representation of the ideal guest for a vacation rental, based on demographics, psychographics, and travel preferences.