The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to post-stay follow-up.
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A hypothetical software or platform that analyzes guest data to provide insights into booking patterns, preferences, and sentiment. This information can help…
Refers to the combined market of Europe and Asia, relevant for hosts analyzing travel trends and potentially targeting guests from these regions.
Listing a short-term rental property on multiple booking platforms, such as Airbnb, VRBO, and Booking.com, to reach a wider audience.
Measures taken by short-term rental platforms and hosts to prevent fraudulent bookings, payments, and other security risks.