The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to post-stay follow-up.
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A location-based services platform by Microsoft Azure that can be integrated into short-term rental applications to provide maps, location search, and routing.
A document that provides information about the hazards of a particular cleaning product or other chemical used in a short-term rental property.
The shared responsibility between hosts and guests to treat each other, the property, and the neighborhood with respect and consideration.
The process of tracking and managing all the furniture, appliances, and other supplies needed to operate a short-term rental property efficiently.