The process of verifying the identity of guests booking a short-term rental through various methods, such as government-issued ID checks and background checks.
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Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
Repair and upkeep services available to address issues that may arise at the rental property, ensuring guest satisfaction and property preservation.
A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
Additional features or services offered to guests beyond the basic necessities, such as a hot tub, fireplace, or bicycle rentals, that can…