The process of verifying the identity of guests booking a short-term rental through various methods, such as government-issued ID checks and background checks.
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A set of rules and conditions that determine the refund amount a guest receives if they cancel their booking.
Digital tools designed to assist short-term rental owners and managers in monitoring income and expenses for tax and financial analysis purposes.
A record of all interactions between hosts and guests, including messages, inquiries, and special requests, facilitating effective communication and issue resolution.
Assistive technologies implemented in short-term rentals to improve accessibility for guests with disabilities, such as voice-controlled devices or smart home features.