Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.
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A detailed record of all maintenance, repairs, and inspections conducted on a short-term rental property.
A personalized digital or physical guide provided by short-term rental hosts, containing property information, local recommendations, and helpful tips for guests.
The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.
Understanding and adapting to guests’ preferred communication channels and frequency, whether it’s through messaging apps, email, or phone calls, while respecting their…