Feedback and ratings provided by guests about their experiences at a short-term rental property, influencing future bookings.
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Having plans and resources in place to handle unexpected situations that may arise during a guest’s stay, such as medical emergencies, natural…
A strict set of rules with no exceptions, often implemented by hosts for issues like parties, smoking, or exceeding guest capacity.
A Norwegian term for a traditional boathouse, often renovated into unique and charming short-term rentals, particularly appealing to those seeking waterfront experiences.
The ongoing interaction between hosts/property managers and their guests, encompassing pre-arrival information, check-in instructions, during-stay support, and post-stay feedback.