The practice of regularly updating and refreshing short-term rental listings with new photos, descriptions, or amenities to maintain visibility and attract bookings.
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Going above and beyond to create an exceptionally positive and memorable experience for guests, exceeding their expectations and fostering loyalty.
A dedicated area on a listing platform where potential guests can ask property-specific questions and receive answers from the host or property…
The process of directly collecting data from guests about their preferences, interests, and travel styles, allowing hosts to personalize guest experiences and…
Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like…