The level of monitoring and interaction a host provides during a guest’s stay, ranging from minimal contact to on-site presence.
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Feedback and star ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
Providing clear communication and resources to guests about potential food allergens in the rental property, aiming to create a safe and comfortable…
A hypothetical term referring to the process of thoroughly vetting potential guests to minimize risks associated with property damage, noise complaints, or…
The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.