A booking policy that imposes stricter terms and conditions for cancellations, typically resulting in higher penalties for guests.
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The continuous cycle of gathering guest feedback, analyzing it for areas of improvement, implementing changes, and then seeking further feedback to ensure…
Utilizing instant messaging features within platforms or dedicated apps for swift communication with guests regarding bookings, inquiries, or issues.
A tax levied on guests staying in short-term rentals, often collected by the host and remitted to local tax authorities.