A Swedish word for “Starfish,” often used metaphorically to describe a highly-rated short-term rental that stands out for its exceptional quality and guest satisfaction.
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The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
The implementation of a consistent and thorough cleaning schedule between guest stays to maintain high standards of hygiene and cleanliness, crucial for…
The total revenue generated by a short-term rental property in a year, before deducting any expenses.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…