Activities, tours, or recommendations provided by hosts to enhance guests’ stay by connecting them with local attractions, restaurants, and culture.
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A financial metric used to evaluate the profitability of a rental property, calculated as the annual pre-tax cash flow divided by the…
A location or neighborhood with a high concentration of short-term rental properties and strong demand from travelers.
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.