The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and maintain guest satisfaction.
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The use of technology to monitor noise levels in short-term rentals and ensure compliance with local regulations and house rules.
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Measures taken to reduce the potential damage and loss of life caused by tsunamis, such as seawalls and early warning systems.
A free tool from Google allowing businesses to manage their online presence across Google Search and Maps, important for local visibility and…