Creating standardized responses for common guest inquiries to ensure consistent and efficient communication, often used in conjunction with automated messaging systems.
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The process of converting sensitive guest information, such as payment details and personal data, into an unreadable format to prevent unauthorized access…
Strategically adjusting the minimum stay requirement for a short-term rental based on factors like seasonality, demand, and booking lead time.
A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
The practice of paying close attention to small but important aspects of short-term rental management and hosting, such as providing thoughtful amenities,…