A promise made to short-term rental guests, often by a property manager or platform, assuring a certain level of quality or a refund. This can increase booking confidence but requires careful service delivery.
Menu
You may also like
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
Insurance policies specifically designed to cover the risks associated with short-term rentals, providing coverage for property damage and liability.
A system for handling maintenance requests from guests, including tracking, communication with service providers, and resolution.
A pricing strategy used by some property management systems and online travel agencies where the total cost of a stay is calculated…