Maintaining clear, timely, and efficient communication channels with guests throughout their booking journey, from pre-arrival instructions to post-stay follow-ups.
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The process of allocating and controlling the availability of a short-term rental across multiple booking platforms to maximize occupancy and revenue.
A situation where a guest’s arrival and check-in time at a short-term rental is postponed due to unforeseen circumstances, such as cleaning…
A simplified mobile phone with large buttons, often provided in rentals for guests who may not have or use smartphones, ensuring easy…
Special amenities and features catered towards wine lovers, such as a wine fridge, corkscrews, local winery recommendations, or partnerships with nearby vineyards,…