The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
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A smooth and efficient process designed to quickly familiarize new guests with the property, its amenities, and the surrounding area.
A software tool that synchronizes booking calendars across multiple platforms, like Airbnb and VRBO, to prevent double-bookings and streamline reservation management.
The various online platforms and channels used to market and distribute short-term rental listings to a wider audience of potential guests.
A mobile application designed for guests to manage their bookings, access property information, and communicate with hosts.