The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
You may also like
A process that allows guests to access the property without any face-to-face interaction with the host, typically through keyless entry systems, lockboxes,…
Connecting and automating various home devices (e.g., thermostats, locks, lighting) to enhance guest convenience and security.
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
Software used by property managers to streamline the process of finding and screening potential guests for short-term rentals.