A marketing strategy that encourages existing guests to recommend the rental property to others, often through incentives like discounts or credits.
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A software solution that allows hosts to schedule and automate guest communication, such as sending booking confirmations, check-in instructions, and post-stay follow-ups,…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.
A decline in the number or quality of reviews received by a short-term rental property, potentially indicating issues with guest satisfaction or…
The percentage of time a short-term rental property is occupied by paying guests over a specific period.