The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a positive guest experience.
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Strategies and tools for monitoring, responding to, and leveraging guest reviews to improve the rental experience and reputation.
The practice of improving the percentage of website visitors or listing viewers who take a desired action, such as booking a stay….
The personal time, effort, and labor invested by a host in managing and maintaining their short-term rental property instead of outsourcing tasks.
An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…