The penalties or actions taken against guests who violate the established house rules, ranging from warnings to financial penalties to eviction from the property.
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A type of bread made with rye flour, known for its darker color and earthy flavor.
Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
High-end and unique amenities offered in luxury short-term rentals to attract discerning guests, such as private pools, home theaters, or concierge services.