Extreme cases of guest misconduct that result in significant damage to the property, requiring extensive repairs, legal action, or insurance claims.
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Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival…
A refundable amount held by the platform or host to cover potential damages or extra cleaning costs incurred during a guest’s stay.
A set of standardized procedures for cleaning and sanitizing a short-term rental property between guest stays to ensure hygiene and guest safety.
Ensuring a seamless and user-friendly booking process for guests, from searching for availability to confirming their reservation.