Extreme cases of guest misconduct that result in significant damage to the property, requiring extensive repairs, legal action, or insurance claims.
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Swedish word for ‘services’. Refers to the various amenities and add-ons hosts can offer guests, such as airport transportation, grocery delivery, or…
A popular interior design feature characterized by horizontal wooden boards, often used in short-term rentals to create a cozy or rustic aesthetic.
A plan for managing a short-term rental property to attract longer-term bookings, often offering discounted rates for extended stays and targeting a…
Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.