Establishing clear and efficient communication channels with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
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The process of comparing a short-term rental business’s performance against industry best practices and competitors to identify areas for improvement.
Going above and beyond what guests anticipate from a short-term rental, often leading to positive reviews and repeat bookings.
A legal document outlining the terms and conditions for renting out equipment like bikes, kayaks, or beach gear to short-term rental guests.
Adjusting the terms and conditions under which guests can cancel their reservation, ranging from flexible to strict, impacting both guest booking behavior…