The practice of maintaining consistent rental rates across different platforms like Airbnb and VRBO to avoid confusing potential guests and potentially violating platform policies. While complete parity isn’t always possible, striving for rate similarity helps build trust and attract bookings.
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An official document issued by a local government that allows a property owner to legally operate a short-term rental.
Connecting electronic door locks with property management systems to enable remote access control, grant temporary codes to guests, and enhance security.
The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive…
A check-in process where the host physically greets the guest at the property, providing a personal touch and opportunity to answer questions…