Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
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Implementing security measures that prioritize guest safety and peace of mind, such as security cameras, smart locks, and well-lit areas.
A building or complex containing multiple individual units that are rented out as short-term rentals.
The proactive approach of anticipating and exceeding guest expectations throughout their entire short-term rental experience.
Managing short-term rentals remotely without meeting guests in person, relying on technology and local support for communication and operations.