Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.
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A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
A property management company that has received industry recognition or awards for excellence in service, performance, or other criteria.
The recorded measurements of utility consumption taken from meters at the beginning and end of a billing cycle or guest stay.
The valuable insights and suggestions provided by guests after their stay, often through reviews or direct communication, which can help hosts improve…