Systematically analyzing guest reviews and feedback to identify patterns in requests, preferences, and areas for improvement.
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A portable device providing internet access for guests, often offered as an amenity in short-term rentals.
Essential items and consumables provided for guests’ convenience and comfort, such as toiletries, linens, towels, and basic kitchen supplies.
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other helpful information about the surrounding area.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking process and duration of the stay.