Crafting detailed and accurate property descriptions that proactively address frequent guest requests and highlight relevant features.
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Providing customer service and communication to guests in multiple languages to cater to a wider audience and enhance their experience.
The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
Establishing a system for consistently collecting guest feedback through post-stay surveys or reviews to identify areas for improvement, address concerns, and enhance…
Promptly following up with potential guests after an inquiry or booking request to answer questions, confirm details, and secure the reservation.