Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.
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The segment of the travel industry focused on high-end experiences and accommodations, often targeted by luxury short-term rentals.
Platforms and strategies used to promote and market short-term rental properties to potential guests, including online travel agencies, social media, email marketing,…
A protection program offered by Airbnb that provides hosts with coverage for property damage caused by guests, subject to certain terms and…
A set of rules that determine the refund amount a guest receives if they cancel their reservation, ranging from flexible to strict.