Using technology like automated messaging, instant booking confirmation, and multilingual support to streamline guest interactions and provide prompt assistance.
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A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a…
Actively monitoring and responding to reviews on Yelp, addressing concerns, and leveraging positive feedback to enhance reputation and attract bookings.
Providing false or misleading information about a property listing, amenities, or services, which can lead to negative reviews, guest disputes, and platform…
A fictional term representing a comprehensive and rigorous cleaning protocol, potentially exceeding industry standards for hygiene and sanitation in short-term rentals.