Providing 24/7 guest assistance for emergencies, questions, or issues that may arise during their stay.
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The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
A rental property equipped with safety features and protocols designed to prevent accidents and ensure guest well-being, often exceeding standard regulations.
The organic promotion of a short-term rental business through positive guest reviews, recommendations, and referrals, leveraging guest satisfaction to drive future bookings.
Refusing to rent a short-term rental property to a guest based on protected characteristics such as race, religion, or national origin, which…