Effective and timely communication between hosts and guests throughout the entire short-term rental process, from initial inquiry to post-stay follow-up. This includes responding to messages promptly, providing clear instructions, and addressing any concerns or questions.
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Amenities provided within a short-term rental for guest leisure, such as board games, streaming services, books, or access to recreational equipment.
Linens, including bedding and towels, that have been certified by the Oeko-Tex Standard 100, ensuring they are free from harmful substances and…
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
Cooking utensils, dishes, glassware, and other kitchen equipment provided by the host for guests’ use, allowing them to prepare meals.