Encouraging and responding to guest reviews on platforms like Airbnb and VRBO. Positive reviews build trust and credibility, while addressing negative feedback helps improve the guest experience and property management strategies.
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A refundable fee collected from guests before their stay to cover potential damages to the property beyond normal wear and tear.
A designated container or digital option for guests to leave optional gratuity for exceptional service or housekeeping.
Specialized management services catering to high-end short-term rentals, focusing on premium guest experiences and property care.
Refers to the tourism industry in Gqeberha (formerly Port Elizabeth), South Africa, known for its beaches, wildlife, and cultural attractions, relevant for…