A proactive approach to property maintenance that uses data and technology to anticipate and address potential issues before they become major problems. This might involve using sensors, scheduling preventative maintenance, and leveraging guest feedback to ensure the property remains in top condition.
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A key metric for short-term rental businesses, representing the predictable income generated from recurring subscriptions or services, such as property management fees.
A type of short-term rental where guests have exclusive access to an entire property, including all living spaces, bedrooms, and amenities.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…
A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.